Subscription FAQs


To entry details about your print account, click on right here. To cancel your print subscription, click on right here.

The Salt Lake Tribune’s e-edition, or print reproduction, is out there by clicking right here. It’s out there day by day. We launched a brand new e-edition summer season 2021. View a tutorial on the navigation right here.

You have to be a subscriber to learn the e-edition. In case you are a print subscriber, meaning you’ll want to activate your free digital account. In case you are a print person who has not activated your free digital entry, please go to sltrib.com/free to take action. Click on right here to observe a fast video that can stroll you thru the steps.

To view your digital account standing, please go go sltrib.com/my-account, on the library tab you may see your energetic subscriptions. If no subscription is energetic, your account has expired. Please go to sltrib.com/assist to resubscribe.

If you’ll want to reset your password, you may click on right here to observe this fast video on how to take action. Or click on login on the highest proper nook of any sltrib.com web page, then, on the correct about midway down is a button that claims “I FORGOT MY PASSWORD” in blue textual content. Click on on that and observe the directions.

Please notice: Web Explorer will not be supported. To entry sltrib.com, be sure you not utilizing Web Explorer. For those who’re eager about downloading a Chrome browser, go to https://www.google.com/chrome/

Print subscribers

What’s the value of a print subscription?

The Tribune is a twice per week print version on Saturday and Wednesday. A print subscription consists of free entry to sltrib.com, the e-edition and The Tribune app. Click on right here to subscribe to print.

  • Supporting Subscriber – 52 weeks of Sunday and Wednesday points. $400 for 52 weeks features a $135 tax deductible donation. Subscription consists of Thanksgiving Day, paid yearly.

  • 52 weeks of Sunday and Wednesday points. $6.25 per week/$325 for 52 weeks. Subscription consists of Thanksgiving Day, paid yearly.

  • 32 weeks of Sunday and Wednesday points. $6.25 per weeks/$200 for 32 weeks. Subscription consists of Thanksgiving Day, paid bi-annually.

  • 12 weeks of Sunday and Wednesday points. $6.25 per weeks/$75 for 12 weeks, paid quarterly.

When will I get my newspaper?

The paper is delivered by the postal service. For those who stay in a metro space inside Davis, Salt Lake, Summit, Tooele, Utah, Weber and Washington counties then it’ll arrive at your property on Saturday and on Wednesday.

I don’t stay in these areas; will I obtain a newspaper?

For those who don’t stay within the above areas, the paper will arrive later within the week.

I’m a print subscriber, how do I activate my free digital entry?

Please go to sltrib.com/free to hyperlink your print account to a free digital account.

How do I place a trip maintain?

If you want to put a trip maintain, you may give us a name at 801-237-2900. For those who place a maintain, we is not going to mail out the paper and there is not going to be any again points out there for buy. For those who maintain your mail and we proceed to ship, then you’ll obtain these points in your held mail on the submit workplace. Please notice that free digital entry will probably be revoked after eight days. Nevertheless, you may lengthen that digital entry by letting one in all our representatives know the date you’ll return. In case you are putting a maintain for longer than 5 weeks, we kindly ask that you just re-subscribe as a digital subscriber to proceed viewing the e-edition.

The e-edition

The e-edition is a digital model of the printed paper that’s out there day by day. This product may be accessed by way of The Salt Lake Tribune app, emailed to you as a part of your subscription or by clicking right here. The e-edition is for subscribers solely. In case you are a print subscriber who has not activated your free digital entry, accomplish that at sltrib.com/free

How do I subscribe to learn the e-edition?

The Tribune’s day by day e-edition consists of distinctive sections full of with native information, opinion and sports activities in addition to the comics and puzzles you like. The Sunday printed newspaper will probably be out there on Sunday morning on the e-edition as effectively. The e-edition is included in limitless digital entry, costs begin at $7.99/month or $79.90/yr. For simply $15/month or $150/yr you may as well make a part of your subscription a tax-deductible donation to the nonprofit newsroom.

I obtain the e-edition electronic mail and want to share with my companion. Can that be despatched to 2 emails per subscription?

Sadly, it can not. Nevertheless, subscription plans are designed for use by households and can be utilized on as much as 5 gadgets. Logins may also be used to entry the Salt Lake Tribune app, which incorporates the e-edition.

What number of gadgets am I allowed to make use of?

You could use your username and password on as much as 5 gadgets.

Login points can tackle many kinds. We are going to attempt to assist with the commonest points that we see on a regular basis.

On our web site sltrib.com, we’re extending our window wherein you’ll want to login to 180 days.

Social networks, together with Twitter and Fb, require you to learn our tales of their apps when you’re on a cellular machine. For the reason that browser of their apps are separate from the default telephone browser, meaning they make you login once more.

Learn extra about it right here, together with the way it impacts different publishers:

https://www.vox.com/recode/2019/7/8/18684001/cant-stay-logged-in-news-social-media

What you are able to do:

Each Chrome and Safari are good at saving your login data, particularly should you sync your info between desktop and cellular.

Android telephones mechanically replace your login data for sltrib.com via the Chrome browser (not a lot for iOS customers).

For iOS Twitter customers, click on on the compass icon on the backside proper of your iPhone (screengrab under) once you’re within the app so that you go to your default browser the place you’re logged in.

For iOS Fb customers, press the three lined dots on the underside proper nook of the display. Then click on on the Open in Browser click on underneath the Extra Choices menu.

For those who delete your cookies, you’ll need to login anew.

Tribune App

Does my sltrib.com subscription give me entry to The Tribune app?

  • Sure. Please use the identical login for the app and the web site.

  • The Salt Lake Tribune app consists of each a stay information part and the e-edition. The e-edition is a digital model of the printed paper that’s out there every day. The app is out there to subscribers solely.

Digital subscriptions

Do I want a subscription to learn Salt Lake Tribune content material?

Guests to sltrib.com can view 3 totally different articles (together with opinion columns, feedback pages and multimedia options) every month totally free. Entry to our homepage, part pages, podcasts and obituaries is unrestricted. A subscription is required to view any content material on the app or e-edition.

What do I get with my subscription?

  • Supporting Subscribers obtain limitless entry to all content material on www.sltrib.com and to The Tribune’s app. Additionally they obtain advance invites to Tribune occasions, our day by day Prime Tales publication and an enamel pin created by Tribune cartoonist Pat Bagley. A portion of the subscription can also be tax deductible. This doesn’t embody print newspaper supply.

  • Primary subscriptions obtain limitless entry to all content material on www.sltrib.com, The Tribune’s app, e-edition and the day by day Prime Tales electronic mail. This doesn’t embody print newspaper supply.

I’m a Supporting Subscriber. What does this imply for me?

Thanks for supporting our nonprofit mission! Along with full entry, maintain your eyes in your inbox for unique invitations to Tribune occasions. A portion of your subscription is tax deductible. For those who didn’t obtain an electronic mail with the quantity that’s deductible, please contact donate@sltrib.com.

How a lot does a month-to-month digital subscription value?

Can I purchase an annual subscription?

  • Sure. Primary annual subscriptions value $79.90 — a financial savings of $15.98.

  • Supporting Subscriber annual subscriptions are $150 and embody a $70.10 donation to the nonprofit Tribune newsroom.

I have already got a print subscription. Do I get free digital entry?

Sure, however you’ll have to activate it at sltrib.com/free.

How can I improve my subscription to be paid yearly, or to incorporate a donation?

To improve from a fundamental subscription to a Supporting Subscriber, go to sltrib.com/my-account and click on on the blue improve button. You will note the improve choices out there to you. When you may have made your choice you’ll see what you’ll be charged. Then click on submit, and know that you’re a part of the way forward for native journalism. (Print subscribers usually are not eligible to improve.) Some customers don’t see the improve button; if that’s the case, please electronic mail subscribe@sltrib.com.

Can I exploit my print subscription account to log in to sltrib.com?

No, you’ll have to create a digital account to log in to sltrib.com. For those who haven’t accomplished so, you are able to do so at sltrib.com/free

How am I charged?

  • Annual subscriptions will probably be charged yearly, starting together with your first signup.

  • Month-to-month subscriptions will probably be charged as soon as a month on the identical calendar day. (For instance, subscribers who enroll on the fifteenth of the month will probably be renewed each fifteenth of the month.)

  • You could cancel at any time, however we don’t give refunds.

  • Your sltrib.com entry will proceed till the tip of your present billing interval.

How can I exploit my subscription on my different gadgets?

Subscribers will set up a novel username and password that can be utilized to register on as much as 5 computer systems, tablets or telephones.

Can I exploit an advert blocker on sltrib.com?

Subscribers are allowed to go away their advert blockers on whereas they’re studying sltrib.com. Non-subscribers should flip off their advert blockers to learn sltrib.com pages. (Notice: Salt Lake Tribune obituaries are hosted on Legacy.com, which has its personal guidelines on advert blockers.)

What pages rely within the 3 free pages allowed every month?

Solely article and feedback pages rely in opposition to the 3-page restrict. Every article or feedback web page counts simply as soon as towards the restrict and could also be visited a number of occasions. The homepage, part pages and search pages are at all times open to all readers.

Do obituaries rely within the 3 pages?

No. Salt Lake Tribune obituaries are open to all readers.

When does the month-to-month 3-story meter reset?

Non-subscribers stand up to three free articles inside any one-month interval, and the month-to-month meter begins on the primary go to to an article or feedback web page on sltrib.com. If the primary go to was on the fifth day of the month, as an illustration, the person would have entry to 2 extra till the fifth day of the subsequent month, when the meter will reset.

How do I cancel a digital-only subscription?

  • Go to sltrib.com/my-account or, on any sltrib.com web page, click on on “Account” on the top-right nook of the web page. (You have to be signed in to see “Account”.) Along with canceling, you may additionally view your billing historical past, change your password and replace your bank card on this web page. There’s additionally a hyperlink to log in to your print account.

  • You may additionally ship an electronic mail to subscribe@sltrib.com from the e-mail tackle related together with your account indicating that you just wish to cancel. All cancellations will probably be confirmed by way of electronic mail. We don’t give refunds.

  • You could cancel at any time, however your limitless entry will finish once you cancel. If you wish to proceed to have entry till the tip of your billing interval, you may select to show off the auto-renewal in your account at sltrib.com/my-account. Your entry will proceed till the tip of your present billing interval, and your card is not going to be charged once more.

How do I cancel a print subscription?

If I cancel my print subscription can I nonetheless entry my digital subscription?

Upon canceling a print subscription, you need to re-subscribe to digital. We enable you 8 days grace on the web site after canceling print.

What do I do if I neglect my password?

Within the decrease proper nook of the sign up display, there’s a button labeled “I forgot my password.” Click on it, and you may enter the e-mail tackle in your account. We are going to ship you an electronic mail with directions for creating a brand new password.

Group or enterprise subscriptions

For group or enterprise digital subscriptions, electronic mail us at groupsubs@sltrib.com.

Contact us

I’ve a query, but it surely’s not answered right here.

We’re right here that will help you. Please contact us at, subscribe@sltrib.com or name (801) 237-2900. The shopper assist heart is open Mon – Fri from 7:00 am to five:00 pm, Sunday 7:30am to 10:30 am.

I wish to present my assist! The place can I make a donation?

Thanks! We welcome tax-deductible donations of any quantity. You may both ship a verify, or give on-line right here. The tackle is The Salt Lake Tribune, Inc., 90 S. 400 West, Suite 600, Salt Lake Metropolis, Utah, 84111. To make a donation from a charitable fund, please use the tax ID quantity 84-1878709.

Phrases of Service

Print Subscriptions

A subscription to The Salt Lake Tribune (herein referred to SLT) is a steady subscription for so long as the service is obtainable. You can be billed on the interval you may have chosen (52 weeks, 32 weeks, 12 weeks, or 4 weeks) known as your Billing Time period. You could cancel your print subscription on-line by filling out the shape at https://www.sltrib.com/print-cancellation or electronic mail subscribe@sltrib.com. It’s essential to cancel earlier than the tip of your Billing Time period to keep away from expenses for a further Billing Time period. No unused portion of a Billing Time period will probably be refunded whether it is lower than $12.50. No credit score is obtainable for trip service interruptions. Future costs are topic to vary. The 52-week subscription will embody the Thanksgiving Day version. You might be mechanically enrolled within the Auto Renewal program until you verify the field on the opposite facet of this type or contact customer support that will help you. Auto renewal billing dates can change as a result of present account stability. I’ve the correct to cease fee of a cost by notifying SLT seven (7) enterprise days previous to the charging of my account. I’ll notify SLT of any tackle, monetary establishment, or account modifications. If signing up for a brand new subscription, any stability owed from prior subscriptions will probably be deducted from monies obtained on a brand new subscription. Cost info: If a verify fee is dishonored, SLT will assess a return fee payment of $20. Buyer Service Hours: Mon – Fri 7:00 am to five:00 pm, Sunday 7:30am to 10:30 am. 801-237-2900.

Leave a Reply